The hotel overall was superb, the room was great except for the bathroom, which was absolutely freezing. Our welcome on entering was warm, friendy and efficient. The room was small but spotless, perfectly styled and decorated, with everything you needed and very relaing We had a meal in the Olive Restaurant, which was excellent, the service was quick and the staff attentive without being everpowering. The food was absolutely delicious, with every course. We had a great nights sleep as the bed was really comfortable. The breakfast in the morning, again was delicious and the self service was well run, the coffee machine worked well and was good quality. All over the hotel it was well maitained and very clean and the staff from Manager to the cleaners, were efficient, friendly and concientious. WE will return and can highly reommend this hotel. Than you for a suoer stay
Antony
Μάρτιος 2025
From the moment of check in with friendly staff, to the well appointed and exceptionally clean room the whole stay was excellent. A good choice of hot and cold food was available for Breakfast, both buffet style or a reasonable alternative choice cooked to order. In the evening the bar was prepared to mix cocktails, Long Island ice teas, not on the drinks list, which I would call “making sure we raise our game to meet our gusts needs”
Stephen
Ιούλιος 2024
Basic ambience - restaurant, bar etc. Staff very helpful and welcoming at reception, breakfast and dinner. The evening deals were hotel prices but not over-the-top. In some hotels, eating at the restaurant is just not a choice because of the inflated cost, but not so here.
Ray
Ιανουάριος 2025
The location suited our needs. We were meeting family who were returning from Italy and would be picking up our grandson on arrival. We did not eat at the hotel, we found the bed comfortable. We were able to charge our EV on a rapid charger capable of charging 2 cars at once.
Roy
Ιούλιος 2024
I recommend to book your flight via LGW and hotel at crown plaza. It's less crowded and quiet whenever touring London. The location of the hotel is 30 minutes away by bus from London Gatwick airport costs 1 gbp or by airport taxi costs 28 gbp. The shopping mall and restaurants are 10 minutes walk. Furthermore, you can book tours via klook (Windsor castle, Stonehenge, Oxford) where meeting place would be in Victoria couch station. You can spend your whole day touring downtown london via city sightseeing bus and sleep peaceful at crown plaza. The international breakfast buffet is served until 10am. You can sit and meet people from airline industry, student and local tourists. Mr. Krisha and Ms. Diana were friendly and helpful. I will definitely go back here.
Pinay_traveler1988
Μάρτιος 2024
The building and facilities were fantastic and the staff were very nice. The bed mattress was out of this world. Gave the impression of a very posh hotel. Very good for what I needed, and for the overnight charge.
Konstantinos
Σεπτέμβριος 2024
Super friendly staff. I arrived late evening and they specially kept the kitchen working after 10pm so I could still have some dinner. And the dinner was good! Also breakfast was excellent. Location is not bad, close to the airport, but not in walking distance.
Thomas
Δεκέμβριος 2024
Clean, big, parking, friendly, professional, facilities, in room lighting, tea tray etc, windows, fridge, bed everything except the heating situation lol
Victoria
Μάρτιος 2025
Everything. The staff were all friendly and lovely. Everyone tried to help before anything arose and we were welcomed with open arms. Best hotel I've ever stayed in. Our room was away from the main part so it was lovely and quiet.
Julie
Σεπτέμβριος 2024
Breakfast fine.
Maurice
Σεπτέμβριος 2023