From the moment of check in with friendly staff, to the well appointed and exceptionally clean room the whole stay was excellent. A good choice of hot and cold food was available for Breakfast, both buffet style or a reasonable alternative choice cooked to order. In the evening the bar was prepared to mix cocktails, Long Island ice teas, not on the drinks list, which I would call “making sure we raise our game to meet our gusts needs”
Stephen
July 2024
The location suited our needs. We were meeting family who were returning from Italy and would be picking up our grandson on arrival. We did not eat at the hotel, we found the bed comfortable. We were able to charge our EV on a rapid charger capable of charging 2 cars at once.
Roy
July 2024
Basic ambience - restaurant, bar etc. Staff very helpful and welcoming at reception, breakfast and dinner. The evening deals were hotel prices but not over-the-top. In some hotels, eating at the restaurant is just not a choice because of the inflated cost, but not so here.
Ray
January 2025
I recommend to book your flight via LGW and hotel at crown plaza. It's less crowded and quiet whenever touring London. The location of the hotel is 30 minutes away by bus from London Gatwick airport costs 1 gbp or by airport taxi costs 28 gbp. The shopping mall and restaurants are 10 minutes walk. Furthermore, you can book tours via klook (Windsor castle, Stonehenge, Oxford) where meeting place would be in Victoria couch station. You can spend your whole day touring downtown london via city sightseeing bus and sleep peaceful at crown plaza. The international breakfast buffet is served until 10am. You can sit and meet people from airline industry, student and local tourists. Mr. Krisha and Ms. Diana were friendly and helpful. I will definitely go back here.
Pinay_traveler1988
March 2024
The building and facilities were fantastic and the staff were very nice. The bed mattress was out of this world. Gave the impression of a very posh hotel. Very good for what I needed, and for the overnight charge.
Konstantinos
September 2024
Super friendly staff. I arrived late evening and they specially kept the kitchen working after 10pm so I could still have some dinner. And the dinner was good! Also breakfast was excellent. Location is not bad, close to the airport, but not in walking distance.
Thomas
December 2024
Breakfast fine.
Maurice
September 2023
We arrived after long delayed flight. Receptionist was excellent. Hotel very busy but all staff were efficient and polite. We thought oh no its going to be hectic. We had stayed before holiday at Crown Plaza Felbidge which had a calmer vibe . However roo. Was really small there . We had come from staying at a high standard hotel in Italy to a great one in UK. Initial thoughts were oh dear as everywhere busy. But we were pleasantly surprised and staff coped excellently . Food was delicious. Fresh porridge made for me as all had gone . Delicious.
Liz
September 2023
Everything. The staff were all friendly and lovely. Everyone tried to help before anything arose and we were welcomed with open arms. Best hotel I've ever stayed in. Our room was away from the main part so it was lovely and quiet.
Julie
September 2024
Supremely comfotable, clean, quiet room with every amenity provided. Staff were genuinely friendly and helpful. Buffet breakfast was superb and dinner was well-cooked and tasty. The dining area was relaxing with a pleasant ambience, low-key lighting and tasteful Christmas decorations.
Lucy
December 2024
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